Webex Messaging

Always-on messaging lets you minimize meetings, organize your thoughts, and actively engage—how you want and when you want—in an intelligent space that’s personalized to you and your work style. With Webex, all your messages, contacts, files, content, and projects are stored and organized in a secure space—so you never miss a beat. Remove time barriers and silos that slow decision making and connect to all the people and business tools you need to do your job, from anywhere, anytime, on any device. Ensure a work–life balance with intuitive features that help you set boundaries. Set a custom status to show what you are working on, or set “do not disturb” to show when you are unavailable. Improve company culture with engaging and interactive features like animated reactions, GIFs, and more, which let participants express their personality. Figure 6-15 shows Webex Messaging.


Figure 6-15 Webex Messaging

Send a Message

When you write your messages, you can send a quick one, or make it stand out with more text formatting and emojis. You can also share files, pictures, videos, and even GIFs. The Webex app keeps a list of all the content shared in a space, so you’ll never lose track of them. Use @Mentions to make sure the right people see your message. Don’t worry if you’ve made a mistake and need to edit it, or if you’ve pasted in the wrong space and need to delete the message entirely.

Your messages are persistent. The next time you message the group, your conversation picks right up where you’ve left it. And after you send a message, you can see who has read your message. Figure 6-16 shows the Webex Messaging features.


Figure 6-16 Webex Messaging features

Read and Respond to Messages

When you get a new message, you’re notified right away. If you’re too busy to respond but want to see someone’s message, you can just take a quick peek instead. People won’t know that you’ve seen the message.

You can also make it easy for yourself and others to follow a specific train of thought using threading, quotes, and even the ability to forward a message to someone else.

Organize Your Messages

Another way to help keep yourself productive is by organizing your messages. You can change appearance, mark favorites which will show on top, see a compact view, you can also filter your messages so that you can focus on just your unread messages, for example, or just spaces where you’ve been @Mentioned. There are many more options to organize your messages. Figure 6-17 shows the options for organizing messages in Webex.


Figure 6-17 Organizing messages in Webex

You can also flag important messages so that you can refer to them easily. Figure 6-18 shows how to flag important messages in Webex.


Figure 6-18 Flagging messages in Webex

And if you’re looking for a message or a file that was shared but you can’t remember what space it was posted in, you can search for it. Figure 6-19 shows how to search for a message or file.


Figure 6-19 How to search for a message or file

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