Webex | App Security

Webex uses various security frameworks, including end-to-end encryption, to protect your data so your files and messages stay safe while in transit and when they’re stored in the cloud. You can also manage who can access or view content in a space.

• Levels of encryption security

• The Webex app encrypts messages, files, and names of spaces on your device before sending them to the cloud. When the data arrives at Cisco’s servers, it’s already encrypted. It’s processed and stored until it’s decrypted on your device. However, the app can’t provide end-to-end encryption for messages and files linked to in-app automation tools like bots or integrations or to Adobe Acrobat PDF and Microsoft Word documents sent to spaces from Box.

• Secure Hypertext Transfer Protocol (HTTPS) is used to encrypt data while in transit between your device and servers, which protects the identities of both senders and receivers.

• The end-to-end encryption uses Advanced Encryption Standard (AES) 128, AES256, Secure Hash Algorithm (SHA) 1, SHA256, and RSA.

• For audio, video, and screen sharing, Webex encrypts shared content using the Secure Real-Time Transport Protocol (SRTP).

• Security features in Webex spaces

• You can add extra security by using moderators for teams and spaces. If teamwork is sensitive, you can moderate the space. Moderators can control who has access to the space and delete files and messages.

• Also, if any spaces include people from outside your company, you’ll see some areas in those spaces highlighted, like the border, background, the icon in the message area as well as their email addresses.

Figure 6-20 shows the security features in a Webex space.


Figure 6-20 Security feature in Webex space

• Privacy for files and messages

• The Webex app uses advanced cryptographic algorithms to safeguard content you share and send. The only people who can view files and messages in a Webex space are those invited to that space or authorized individuals.

• Password security standards

• IT teams can add features that use existing security policies like single sign-on (SSO) or synchronizing Webex with employee directories. Webex automatically recognizes when someone has left a company, so former employees won’t be able to access company data using Webex.

• Your company can also configure Webex so that it requires passwords and authentication that match your corporate security standards. The Webex app supports identity providers that use Security Assertion Markup Language (SAML) 2.0 and Open Authorization (OAuth) 2.0 protocols.

Webex Application Polling

Interact with participants, whether in the office or remote, before, during, and after meetings. Confirm participants’ understanding of the meeting topics and address any areas of uncertainty. Streamline decision making by crowd-sourcing ideas from everyone and ensuring quick alignment on decisions.

Cisco Webex allows participants to view and upvote each other’s questions. It also empowers everyone by creating a safe space for them to ask and answer questions anonymously. You can improve decision-making by collecting feedback from everyone, not just the most vocal participants.

Cisco Webex also facilitates team bonding by allowing everyone to get to know their colleagues and coworkers better. You can create transparency across the whole company by enabling anyone to ask and answer questions, and you can build trust between leaders and employees by allowing them to ask any questions and address the most critical ones. Figure 6-21 shows Cisco Webex’s Polling feature, which helps create a more engaging meeting.


Figure 6-21 Webex Polling

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