Cisco Webex Features
Cisco Webex is a cloud collaboration platform that provides messaging, calling, and meeting features. Cisco Webex Teams is a client application that connects to this platform and provides a comprehensive tool for teamwork. Users can send messages, share files, and meet with different teams, all in one place. Figure 6-1 lists the top collaboration priorities.
Figure 6-1 Top collaboration priorities
Cisco Webex Suite gives today’s increasingly distributed organizations a seamless way to collaborate. It’s one unified offering for calling, meetings, messaging, polling, events, and more.
The Webex Suite is comprehensive enough to address the collaboration needs of every type of business, yet adaptable to accommodate future needs. It delivers AI-driven intelligence that creates ever more engaging and inclusive collaboration experiences, enterprise-grade security that ensures your data is always protected, and frictionless deployment and management. Figure 6-2 shows the features of Webex Suite.
Figure 6-2 Webex Suite
Webex is one easy-to-use and secure app for calling, messaging, meeting, and getting work done. It has the following features:
• In-meeting reactions with emojis and hand gestures let you express yourself nonverbally and bring a little fun into your meetings.
• Immersive share lets you use your presentation or screen as your virtual background, giving participants an impressive viewing experience.
• Webex Assistant, your in-meeting digital assistant, provides live translations into 10 languages.
• With artificial intelligence (AI), Webex surfaces your most important messages to the top so you can be more productive. You can also personalize Webex spaces with colors, images, and co-branding.
• Move a 1:1 telephone call into a Webex video meeting and take advantage of AI transcriptions, notes and action items, and recordings.
Webex Cloud Calling
Cloud Calling enables your team to work from anywhere with complete call control capabilities that are easy to procure, onboard, and manage through a central management portal. You can experience enterprise-grade calling features and crystal-clear audio and video with robust security that is globally available in every major region at an affordable price. What’s more, you can transition to the cloud at your own pace with migration strategies that are tailored to you, and you can even leverage on-premises investments. You can also discover how your teams work with advanced analytics and accurate performance indicators. This gives you timely and actionable data insights that can improve performance and productivity. Figure 6-3 shows a secure and reliable cloud call.
Figure 6-3 Webex Calling
A complete and connected cloud phone service that integrates with your collaboration tools, Cloud Calling and Collaboration provides businesses with the flexibility, reliability, and security needed to power hybrid work in today’s global economy. Critical factors to consider when migrating to the cloud include the following:
• A complete collaboration experience
• Calling and device innovation
• Migration flexibility
• PSTN options
Cloud Calling covers all the bases—merging, call waiting, holding, forwarding, do not disturb, visual voicemail, and more. Figure 6-4 shows the Webex Calling features.
Fig 6-4 Webex Calling features
Webex Calling allows you to elevate a call to a meeting. You can move your call from one device to another or turn it into a video meeting instantaneously. Webex Calling also allows you to take more business calls with a phone menu, extensions, and intelligent call-routing features. All of this, with increased in-built security that allows you to stay connected and secure. Figure 6-5 shows the Webex voicemail feature.
Figure 6-5 Webex Calling voicemail
Figure 6-6 shows the Webex Calling phone app.
Figure 6-6 Webex phone app